FAQs
Q: What is
DealerTEK-NET Connect ?
A: DealerTEK-NET is a product offering that provides
high quality IT and Data Management of the entire
dealer group.
Q: Why do
I need DealerTEK-NET ?
A: It’s the most cost effective IT Management
and Support solutions specific to Automobile Dealerships
available today. Compared to the high cost of hiring
in-house IT professionals, it provides for a “team”
of engineers to monitor, manage, and support your
technology needs. This product ultimately eliminates
the overhead cost while driving a technology return
on investment (TROI) that is just not available when
compared to in-house support or DMS providers.
Q: Why do
I want to connect each of my dealerships together?
A: It provides for better management from a central
location and enables cost sharing of services such
as Internet Access and DMS cost.
Q: Why do
I want to consider a Central Hosting of DMS?
A: This allows for each dealership to connect into
a central point of control to access the DMS rather
than have a series of servers at each location. Cost
sharing is another valuable benefit.
Q: Why do
I need a “Domain Based” network?
A: Unlike the mostly used “peer to peer”
networks, domain based networks provide for use of
a centralized Anti-Virus and Data Back-up solutions.
Other notable advantages are network security, secure
file sharing, redundancy of the network, and ease
of management of the technology environment.
Q: What type
of Anti-Virus Solution should I have?
A: All businesses need to have an Anti-Virus solution
in place. Dealer Connect utilizes industry best technology
from Symantec that when configured properly requires
“no” user intervention to provide adequate
protection.
Q: Why do
I need a Centralized Data Back-up Solution?
A: The ability to protect critical data aside from
your DMS is essential to your success. A Centralized
Data Back-up Solution is the first step to recovery
in the event of a technology loss and/or disaster
recovery. You never know the value until you need
it and by then it’s too late.
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